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Privacy Policy

Last updated: August 3, 2026

MyChairAi, a product of Best Partner Media LLC, is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices available to you when you use MyChairAi through our website or mobile applications.

1. Information We Collect

  • Account Information: We collect information you provide when creating or managing your account, including your name, phone number, email address (if provided), business name, shop information, and professional profile details.
  • Business Information: We collect information about your shop, services, pricing, availability, booking information, AI receptionist settings, and other information you choose to provide.
  • Portfolio and Media: We collect photos, logos, profile images, portfolio images, and other media you upload to personalize your business or professional profile.
  • Customer Communications: We may collect customer names, phone numbers, requested services, appointment preferences, AI conversation summaries, call transcripts, and related communications when customers interact with your AI receptionist.
  • Device Information: If you enable notifications, we may store a device notification token or device identifier so we can deliver account-related notifications.
  • Usage Information: We may collect information about how MyChairAi is used, including feature usage, AI receptionist activity, call activity, public profile visits, and platform performance information.

2. How We Use Your Information

  • To provide, operate, and improve MyChairAi.
  • To create and manage your account.
  • To operate your AI receptionist.
  • To answer calls and route customer requests.
  • To display your public shop and professional pages.
  • To process appointment and consultation requests.
  • To send account-related communications and notifications.
  • To improve platform performance and AI services.
  • To protect the security and integrity of MyChairAi.
  • To comply with legal obligations and enforce our Terms of Service.

3. Public Profiles

Information you choose to publish, including your shop information, professional profile, services, portfolio images, business description, and booking information, may be publicly accessible through MyChairAi profile pages and may be indexed by search engines.

4. Communications

MyChairAi may receive and process phone calls, SMS messages, appointment requests, and related communications in order to provide AI receptionist services. Information collected during these interactions may be stored with your account to provide call history, customer summaries, analytics, and follow-up services.

5. Data Sharing

We do not sell your personal information.

We may share limited information with trusted service providers that help operate MyChairAi, including cloud hosting providers, telecommunications providers, messaging providers, analytics providers, and infrastructure services.

We may also disclose information if required by law, to protect our legal rights, to prevent fraud or abuse, or to enforce our Terms of Service.

6. Data Security

MyChairAi uses reasonable technical and organizational safeguards to help protect your information from unauthorized access, loss, misuse, or disclosure. However, no method of electronic transmission or storage is completely secure.

7. Cookies and Similar Technologies

MyChairAi may use cookies and similar technologies to maintain login sessions, remember preferences, improve functionality, and better understand how users interact with the platform. You may manage cookie preferences through your browser settings.

8. Your Rights and Choices

  • You may review and update your account information.
  • You may disable push notifications through your device settings.
  • You may request assistance by contacting us using the email address below.

9. Account Deletion

You may request deletion of your MyChairAi account at any time by emailing support@mychairai.com using the email address or phone number associated with your account.

When your account is deleted, MyChairAi will remove account information associated with your profile, including shop information, professional profiles, AI receptionist settings, imported services, uploaded media, portfolio images, call history, customer requests, and other associated account data, except where retention is required by law.

Some information may be retained for a limited period where required for legal compliance, fraud prevention, security, dispute resolution, or other legitimate business purposes.

Account deletion requests are typically processed within 30 days after verification.

10. Children's Privacy

MyChairAi is not directed toward children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided personal information through MyChairAi, please contact us so appropriate action can be taken.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page. Continued use of MyChairAi after updates are posted constitutes acceptance of the revised Privacy Policy.

12. Contact Us

If you have questions regarding this Privacy Policy, please contact:

Best Partner Media LLC
Email: support@mychairai.com